TigroPrivacy Policy

TigroFrom the moment you register on Tigro through every betting session, we collect certain information — solely to provide you with a better experience and to keep our platform secure.

The information we collect falls into three categories:

Directly Provided Information:

• Full Name (as per National ID)
• Mobile number and email address
• Date of Birth (for age verification)
• BKash, Nagad, or Rocket number (for payments)
• Copy of national ID or passport (for KYC verification)
• Security questions and answers

Automatically Collected Information:

• IP Address and Device Type
• Browser & Operating System Information
• Login time and date
• Website browsing patterns and session duration
• Betting history and transaction records
• Cookies & Cache Data

Information Received from Third Parties:

• Transaction confirmation from payment gateway
• Verification results from identity verification services
• Risk assessments from fraud prevention partners

Tigro Your data is collected for a few specific purposes only. We never use your information for anything not stated in this policy.

You can opt out of promotional messages at any time. However, account management and security-related communications cannot be disabled, as they are an essential part of our service.

Tigro Your personal information is never sold. However, limited data sharing with trusted third parties is necessary to operate our services.

Parties we may share your information with:

• Payment Processors: For verifying transactions through mobile banking services such as bKash, Nagad, and Rocket
• Identity Verification Service: Authorized partner for completing the KYC process
• Fraud Detection System: To detect suspicious activity
• IT Infrastructure Provider: Server and cloud storage partners (encrypted data)
• Law Enforcement Agencies: When required by court order or legal obligation

In the event of a business merger or acquisition, user data may be transferred to the new entity. Prior notice will be given, and compliance with the standards of this Privacy Policy will be ensured.

Tigro-'s website uses cookies. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of cookies we use:

• Essential Cookies: To keep your login session active and ensure platform security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your preferred language, betting markets, and display settings.
• Analytics Cookies: To understand which pages users visit most — helping us improve our services.
• Security Cookies: To prevent CSRF attacks and session hijacking.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some login and payment features to stop working.

Tigro Industry-leading technology is used to protect your data. Our security infrastructure is built in multiple layers, so if one layer fails, the others continue to provide protection.

Our Security Measures:

• 256-bit SSL Encryption: All data between your browser and our servers travels through encrypted channels
• AES-256 Storage Encryption: All sensitive data stored on our servers is encrypted
• Two-Factor Authentication (2FA): Additional verification for critical account actions
• Real-Time Monitoring: Suspicious logins or unusual activity are flagged immediately
• Regular security audits: Third-party security experts regularly audit our systems
• Data Backup: Your data is backed up across multiple secure locations
• Access Control: Only authorized personnel have access to the information they need

In the event of a security breach Tigro Affected users will be notified within the legally required timeframe and given guidance on the necessary steps to take.

TigroYour account isn't just a place to bet — it gives you full control over your own data. We provide you with the following rights:

• Right to Access: You can request to view the information we hold about you at any time
• Right to Rectification: You can update any incorrect or outdated information
• Right to Erasure: After closing your account, you can request deletion of your data beyond what we are legally required to retain
• Right to Restrict Processing: You can object to certain uses of your information
• Data Portability: You can request your data in a readable format
• Marketing opt-out: You can opt out of promotional messages at any time
• Withdrawal of Consent: Any consent-based permissions you have granted can be withdrawn at any time

To exercise any of these rights, contact our support team. Requests are typically responded to within 7 business days.

TigroServices are intended exclusively for users aged 18 and above. We do not knowingly collect or process personal data from minors.

If we become aware that a minor is using our services, we will immediately:

• That account will be closed
• All collected data will be securely deleted
• All transactions will be cancelled
• A parent or guardian will be notified where applicable

If you believe someone you know who is a minor Tigro-'s services, please contact us. We will take prompt action.

Tigro This Privacy Policy may be updated from time to time. When changes are made, we will post the revised date on this page and notify users directly for any significant updates.

How We Notify You of Changes:

• SMS notifications to the registered mobile number
• Pop-up notification when logging into the website
• Banner notice on the website homepage

Continued use of our services after a revised policy takes effect will be considered your acceptance of the new terms. If you disagree, please notify us before closing your account.

For any privacy-related questions, complaints, or requests, please contact us. Our dedicated privacy team will respond within 7 business days.